How do I enable 3G/4G data on an Android phone?

By following these steps you can check and enable mobile data for an Android phone (Samsung/Sony/Huawei/LG/HTC and etc.).

Please notice that these steps can look different on certain devices and certain Android versions.

1

To fold out the top menu, scroll your finger two times from top to bottom in your home screen.

2

Verify that Mobile Data is switched on.

After performing the above steps, it is possible to test your internet connection. 
You can do so as follows: 

1. Turn off your Wi-Fi 
2. Open your interbrowser on your phone (Chrome/Safari/Firefox and etc.) and surf to a random website and verify that the site is loaded. 

If there is no website loaded? Please contact our helpdesk.        

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