How do I enable 3G/4G data on an Android phone?

By following these steps you can check and enable mobile data for an Android phone (Samsung/Sony/Huawei/LG/HTC and etc.).

Please notice that these steps can look different on certain devices and certain Android versions.


To fold out the top menu, scroll your finger two times from top to bottom in your home screen.


Verify that Mobile Data is switched on.

After performing the above steps, it is possible to test your internet connection. 
You can do so as follows: 

1. Turn off your Wi-Fi 
2. Open your interbrowser on your phone (Chrome/Safari/Firefox and etc.) and surf to a random website and verify that the site is loaded. 

If there is no website loaded? Please contact our helpdesk.        

Still need help? Contact Us Contact Us